Category branding

Let?s face it there are not many days that go by that we don?t send or receive an email, in fact it is estimated that there is 35 billion emails generated every business day (data from IDC).

It?s easy to understand why, you can send an email to the other side of the world and within seconds it’s there. Email is ubiquitous it can be sent from any device to any device and these days anywhere and anytime. We receive emails from prospective customers, email’s from our web site, emails from suppliers, email’s to new and existing customers and the list goes on and on.

So with all these emails how is small business managing?

Having spoken to numerous small businesses the answers are usually the same:

Too Many, Can?t Manage, Can?t Find and Cant? Cope!

In detail the problems are:

1. Email is stored in individual mail accounts; it is difficult to access everybody?s.
2. Constantly searching inbox and sent items, it?s difficult to find a specific one.
3. Too many to respond to. Email is becoming more and more formal.
4. It’s difficult for multiple staff to serve the same customer.

The above problems have led to numerous business bandaid solutions such as word documents and excel spreadsheets that we store as email templates and constantly edit, copy and paste. Group email folders to store team emails, public folders even customer folders. In fact some businesses spend more time managing emails as appose to reading and replying.

If we also compound Faxes, SMS, Letters and Voice Mail it becomes a messaging nightmare. So how can small business manage? Because of these and many other reasons 3G Business CRM was founded. 3G Business CRM – ?big business technology for small business budgets!?

3G Business CRM combined with the 3GB Messaging Engine is unique and the only platform that provides you both Function/Department based messaging and Data Base Integrated Unified Messaging. (1 single platform for EMAIL, FAX, SMS and Voice Mail).

This means:

1. Emails are automatically sent and received within the customer, partner or supplier data base file
   ? Access all emails sent from anybody within your organisation to a customer and from a customer to anybody within your organisation.
2. Sent and received emails (+ the attachments) are automatically attached and stored directly in the customer file.
   ? No searching and moving of emails.
3. Database Integrated Unified Messaging (DIUM)- Ability to create email, fax, sms and letter templates with dynamic database fields.
   ? Allows for auto generated personalised messages at the click of 1 button
4. all sent and received mesages are automatically stored within each customer, partner or supplier data base file

Automate your business whilst maximising business efficiency, customer relationships and company profits.

24 hours per day

Your website runs 24/7 and 365 days 12 months without the supervision. If you have the website, it’s possible to be there to your customers. You can offer both prospective and regular customers the convenience of reviewing your products and services when your store or office is closed.

Online brochure

Companies spend millions creating brochures and distributing them. By having an internet site you are able to totally skip that. Your potential customers can find out about you and then any of your products or services or services online. If you get most of your business through networking or your personal connections, then they would want to look at your web site. So here the site plays an important role to know your web visitors about your business.

Business will gain credibility

More and more people are searching online for things they really want, for answers to their problems, to match prices, or just to obtain some information about a store, restaurant, hotel or business before they purchase from them. If you don’t have an online site, potential prospects should go for a competitors who do or who’s the website, particularly if are a home-based or small-scale business with no bricks-and-mortar address

Long term promotion of the business

Compared with all the tariff of traditional means of advertising, like newspaper advertisements, radio commercials, promotional materials and networking events that usually range from the cost of dinner or trade tables, the fact that the probable market you are able to reach with an internet site, it is a very cost-effective way to market your business long-term.

You could be kept your clients informed

A website is an excellent way of introducing your customers to new services, allowing them to know about new items, announcing upcoming events and special promotions. You can also provide added value by posting tips, resources, along with other information through a blog on your internet site. Unlike print ads, newspaper flyers and articles, which quickly become outdated, your website offers current information and news.

You is certain to get More Customers and wider audience

Websites can be found everywhere, anytime on earth provided there’s an internet connection. More than 3 billion people use the internet daily, and a few 80% of these have purchased something or contacted a firm, online in the last twelve months. You can target a significantly wider audience in case your business has a web site through without having an online site, you will end up passing up on a large slice of the action.